Just like with your current email app, the Mail app in Windows 10 enables you to receive and download attachments. When an attachment arrives in an email, you’ll recognize it: A paperclip icon rests next to the email’s subject. And when you open the email, you see a generic photo thumbnail or a message saying, “Download Message.
Recently, the Mail app started having problems with attachments. On many (but not all) messages, attachments show up, but they are displayed as 'Mail Attachment', not as the actual file name. Curiously, sometimes the correct icon shows up. I thought that maybe they needed some time to download, but waiting for hours does not solve it.
Waterfall chart examples in excel. Check whether Mail is retrieving a large message or a message with large attachments. How to stop Mail.app (version 7.0) on my Mac OSX 10.9 from downloading attachments automatically. I have setup my Gmail account, and I want to be given an option to download attachments instead of having them downloading automatically.
A lot of Mac users access their email accounts using the Safari web browser. They can write, send, and receive emails from Safari, instead of an email client (such as the Mac Mail app). Most of these users use a webmail service such as Gmail, Yahoo Mail, Hotmail or AOL Mail.
Some users are experiencing that email attachments are not opening. Are you also unable to open and view an e-mail attachment in Safari on your Mac? Then this article is for you.
There can be a lot of reasons why you may be having this problem. This article details all of the different reasons causing Gmail, Yahoo Mail or other email attachment problems. And this article also offers some solutions.
Unknown or unrecognized file format
It is possible that you may not be able to open an attachment you receive because your Mac may not have the apps to open some attachments. For example, you can easily open Zip files on your Mac without downloading and installing additional programs. But you may not able to open Rar files, similar to Zip, on your Mac if you do not download some Rar opener apps.
So check to see the attachment file format. Do you need to install a program necessary to open it?
Your Mac has a built-in file opener, called Preview. Using Preview, you can open a lot of file formats such as JPEG, PNG, PSD, PDF, and TIFF. If you could not open files with Preview, then see this article.
Another possibility is that your attachment may have been corrupted while downloading it. If this is the case, you have two options:
Redownload the file, and if you again run into issues.
Ask the sender to send the file again.
Test another browser
This will help you isolate the problem. We will know if Safari is the problem. For example, download and install one of the browsers below:
Then open your email and try to download your attachment. Are you having your attachment problems now too? If no, you still cannot open the attachment, this means that Safari is not the problem. If you want you can also delete this new app (browser) you just downloaded.
If yes, that may mean that there is a problem with Safari. There are three things you may try (they are explained in details below):
Update your Mac and Safari.
Safari Technology Preview.
Reset Safari.
Update your Mac and Safari
Updating your Mac will also update Safari. Here is how you can update your Mac:
If your Mac is running macOS Mojave or later: Click the Apple menu and go to System Preferences and Software Update. If there is an update, click the Update button.
If your Mac is running an earlier version of the macOS software: On your Mac, open the App Store and click the Updates tab.
Try Safari Technology Preview
This can be called a future version of Safari. This includes a set of new technologies and features. Here is how:
Visit the Safari Technology Preview site.
And click the Download button.
Then follow the onscreen instructions.
Clear Safari history and website data/cookies
Here is how:
Open Safari.
Click History.
Click Clear History.
Then:
In Safari, click Safari.
Click Preferences.
Click the Privacy tab.
Click the Manage Website Data button.
Click Remove All.
Disable VPN and Proxy
If you are using a VPN service or a Proxy server on your Mac, disable them and then try to download the attachment again.
Others
If you are still having issues, then see the following tips:
If you are having this problem with Gmail and turned on any labs, open Gmail using this link: https://mail.google.com/?labs=0
You may want to use the Mail app.
If possible, try to open your attachment using a different computer. Does the problem occur again?
You can also try Safe Mode. Simply restart your Mac in Safe Mode and then to see if the problem occurs in Safe Mode and after you exit Safe Mode.
Are you getting a message saying “can’t be opened because it’s from an unidentified developer or wasn’t downloaded from the Mac App Store”? This is because of your current Safari security settings. You can change this by going to System Preferences > Security & Privacy.
Mac Mail Attachment Settings
And lastly, if you want Apple to know this problem, you can send Apple feedback.
Alphy Thomas | Modified: 2020-07-18T13:02:33+00:00 | Error, Tips|
Mac Mail Do Not Download Attachments
Outlook is one of the most prominent email client application preferred by Mac users. But sometimes Mac Outlook spark up unnecessary error due to which email communication get halts. Nowadays, Mac Outlook user are continuously facing various errors such as Mac Outlook 2016 not downloading attachments, Mac Outlook 2016 attachments greyed out or attachments not showing up. Thus, we will discuss all these errors in the consecutive parts. For now, we will consider the Outlook for Mac not downloading attachments in this blog along with their resolutions.
Top Free Methods to Fix Mac Outlook 2016 not Downloading Attachments
Among all of the Microsoft Office programs, Outlook is one of the most widely used email application, especially in a business environment. Moreover, it is available for both Mac and Windows platform but it supports different file format for saving data. As everyone knows, the primary work of these email programs is to send or receive emails. Thus, if a Mac Outlook user is unable to download the attachments then, it becomes a serious issue and cannot be ignored.
Therefore, in the upcoming section we are going to describe a manual procedure to let users know how to troubleshoot Mac Outlook 2016 not downloading attachments issue. Before proceeding this, first let us consider the following scenario, which is taken from forum site:
“A couple of days, I have to travel for work but facing a problem in Mac Outlook 2016 linked with MS Exchange account to my official id. Within it, some of the random mails do not show attachments. Even I have not deleted any messages still Outlook for Mac attachment not downloading. Although I am unable to know the reason behind it as it is not showing any error message. I failed to fix these kinds of problems. So, I am searching for a quick solution that helps to fix this Outlook for Mac not downloading attachments as soon as possible.”
Several Reasons of Mac Outlook 2016 Attachment Problem
If users are facing any issue while downloading the attachments in Mac Outlook, then there should be certain reason behind. This problem is mostly experienced by end users when they upgrade the version of Microsoft Outlook. There could be some compatibility, which sometimes may lead to result in such type of problem in Outlook for Mac. The main problem with the Outlook application not with the file format. So, users need to fix Outlook for Mac Not Downloading Attachments by using manual tricks described in the next section.
Direct Approach to Fix Outlook for Mac Not Downloading Attachments Issue
Sometime users have an urgent need of email attachments but they are facing an attachment not downloading issue in their Mac Outlook. Also, no have that much of time in urgency to follow the manual techniques. So, in that troublesome situation users can try an automated solution to download the attachments from Outlook for Mac. Outlook Attachments Extractor Mac is tool which is developed only for attachments extraction task.
This software is capable to download multiple email attachments in few minutes without losing and data. So, follow the five simple steps to get rid of this issue and download your attachments from Outlook for Mac.
Step 1: Download the tool and install it on your machine.
Step 2: Choose Auto-Locate Mac Outlook 2019/2016/Office 365 Profiles option.
Step 3: Select Maintain Folder Hierarchy option.
Step 4: Click on the Change button to select the destination location.
Step 5: At last click on the Export button to download the attachments.
Also Read: How to Archive Emails in Mac Outlook 2016/2011?
3 Approaches to Fix “Outlook for Mac not Downloading Attachments” Issue
When it comes to fix Outlook 2011 for Mac not downloading attachments issue, then there are various troubleshooting approaches available. In this section, we will discuss top three methods to Mac Outlook 2016 not downloading attachments problem:
Approach #1: Check for All Updates
First of all, the users can try to check Outlook have some updates. Now, for doing same, users must have to follow below steps:
Open Mac Outlook 2016 on your local machine
After that, go to the Help option
Next, you can select Check for Updates option
You can simply follow the above instructions in the AutoUpdate application and fix this issue. If it does work move to the next approach. Java sdk 1.7 download mac.
Mac Mail Attachments Not Downloading
Export Mac Outlook 2016 to PST By Using OLM Converter Software
Approach #2: Download Attachment via Office 365 Account
If users have Outlook for Mac account synced with MS Office 365, then it is really that easy to view and download all attachments. Moreover, it is one of most reliable ways to download the attachments from Mac Outlook in case of emergency. If it fails then, users can go for next solution to fix Mac Outlook 2016 not downloading attachments problem.
Approach #3: Empty or Clear the Cache on Mac
There might be possibility that there is some synchronization problem in MS Outlook and attachment getting stuck in midway. Therefore, to fix this Outlook for Mac not downloading attachments error, follow the step-by-step procedure as given below:
Initially, choose the navigation pane and then, right-click on the account
In the next step, click on the Properties option
After that, click on the Empty Cache option
Right-click on a particular folder that contain email attachments, which are not downloading
Finally, hit on Synchronize Now option
All these manual methods are very useful to troubleshoot Outlook 2016/ 2011 for Mac not downloading attachments. Follow any of the approach that will definitely overcome this issue and users can easily download their emails in Mac Outlook 2016 without any complications.
Bottom Line
Mac Mail Not Downloading Messages
It is always necessary to eliminate any sort of errors related to Mac Outlook as these errors may lead to data loss. Out of which, one such error message showing like this “Mac Outlook 2016 not downloading attachments”. Therefore, in this write-up, we have discussed a manual procedure to fix this issue. Furthermore, we have discussed various reasons behind the occurrence of this error. Thus, end users can follow any approach as per their need or convenience.